A new $ 10 billion + American Client
A leader in services for the energy sector, this NY-headquartered group with annual turnover of $ 25 billion signs contract with BIT Analyst Group. Here is the story.
A CIO has three ways of getting support from analyst firms : (1) market studies with a little bit of qualitative analysis; (2) the IT encyclopedia represented by Gartner and Forrester; (3) the Digital Enterprise approach of the BIT Group with the best-in-the world 'Business & IT' integration.
This can be viewed as a maturity model.
This energy services group started its journey bottom-up, first selecting IDC as a partner for on-going analysis services. But it soon realizes that this was limited, so they moved a stage up evaluating GG and FR encyclopedia that are partially redoundant and not independent from each other as well as from the IT vendors that represent some 35% of their annual revenues.
Once GG picked up, they did not take FR as challenger or second supplier as they agree to the above. Rather they selected one of the Top 3 American 'analyst boutiques' to challenge GG on demand.
Again, the solution did not appear good enough as they wanted to get a real Business & IT support for their new product line made more and more intelligent through software.
This is why they get interested in the BIT Analyst Group's approach, Digital Enterprise 2020: 3 generations of enterprises, 3 generations of ... that is unique in the market place.
From a first meeting in May, contract started as of August 2011.